Machines for multi-space parking downtown Amherst
If you hate the downtown multi-space parking meter machines, you are probably out of luck hoping the town adopts more user friendly devices, unless of course a tornado takes all 12 of them out.
The three year old machines had a plethora of glitches when first installed, but some of the problems have been addressed. And like most heavy duty commercial machines, they have a 15 year projected lifespan, so they are currently only 20% of the way dead.
New shelters with large print directions and extra lighting seemed to have helped, but the machines' programming is still not as user friendly as an apple iPad. And these days pretty much any machine programming is measured against that ubiquitous fruit.
Credit card processing is indeed a major convenience of the machines but it comes at great cost, since all the transactions are small in nature. Amherst Treasurer/Collector Claire McGinnis confirms that "the processing fees cost us 26%-28% of the revenue per card each month."
On top of that the company we purchased the machines from, Duncan Solutions, charges $630/machine annually or $7,560 total, another loss of 7.5% of total revenues.
Thus in FY14 (just ended June 30th) the multi-space machines in town center generated a total of $100,630 in credit card payments (up from FY13's $86,069) but when you factor in the total processing fees, we kept only about $65,000 of that.
Ouch!
Coins, on the other hand, still seem to be in general use as the multi-space machines generated $168,120 in FY14, or 60% of the machines total revenues.
But, the town kept all of it.
Credit card processing is indeed a major convenience of the machines but it comes at great cost, since all the transactions are small in nature. Amherst Treasurer/Collector Claire McGinnis confirms that "the processing fees cost us 26%-28% of the revenue per card each month."
On top of that the company we purchased the machines from, Duncan Solutions, charges $630/machine annually or $7,560 total, another loss of 7.5% of total revenues.
Thus in FY14 (just ended June 30th) the multi-space machines in town center generated a total of $100,630 in credit card payments (up from FY13's $86,069) but when you factor in the total processing fees, we kept only about $65,000 of that.
Ouch!
Coins, on the other hand, still seem to be in general use as the multi-space machines generated $168,120 in FY14, or 60% of the machines total revenues.
But, the town kept all of it.