The Boulders, East Hadley Road, South Amherst
The attention getting call first came in 9:47 PM Friday night June 21 from a passerby reporting a "small fire on the roof" of the Boulders Apartment complex in South Amherst, scene of a good sized structure fire a few months back.
It's a hot summer night and the moon is bright. Dispatch, otherwise known as "The 729," instantly issues a "box alarm"-- a major step up from the routine "still alarm" that AFD responds to almost all of the time.
What light through yonder window breaks?
Both on-duty, off-duty and call firefighters are alerted, knowing instantly from the sound of the tone that this has a higher likely hood of being the real thing. Every Amherst firefighter remembers all too well the box alarm siren call from major structure fire at Rolling Green Apartments last January.
The beast claimed a victim that day, despite the best efforts of a well-trained coordinated army of first responders.
Amherst Police are first on the scene, as is usually the case since they are always in their vehicles patrolling the town. They too know the meaning of the term "box alarm."
Engine 1 first on the scene
Engine 1 out of Central Station, with three men aboard, is the first AFD vehicle on scene. A police officer assists the firefighters unravel hose. Engine 2, with an aerial platform, soon arrives.
Police officer assists unraveling hose
The glow on the roof reflects off a large tree directly in front of the two story wood building. The bright moon overhead illuminates huge puffy clouds: from the ground looking up at the edge of the building the clouds in the background resemble smoke, exactly where you would expect it.
When the moon hits your eye ...
The puzzling thing is the glow does not seem to grow -- an indication the beast is not present. A police officer and fire fighter ask a tenant on the second floor of an attached building, what can she see?
Engine 2 (the quint) allows a firefighter direct access to the roof
Before she can respond another voice from the roof shouts, "Stand down, no fire." A security light had become misaligned to now mimic the telltale glow of a fire.
The busy motion on the ground -- police, firefighters, spectators -- seems to suspend for just a moment, heralding a collective sign of relief.
Then everybody packs up and heads back to quarters. Awaiting the next call that everyone knows will come.
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In all, 18 firefighters (including 3 chief officers) and close to a half dozen police officers responded, over the 45 minute duration of this call. Total extra cost for the two off-duty and 10 call firefighters who responded, about $400.
The more concerning cost is not so much the money, but the other potential cost that's sometimes paid: Units in a rush to get to the scene of an emergency are at a higher risk of being in an accident.
But mainly it's the "opportunity costs" of having assets tied up dealing with what turns out to be a non emergency when a real emergency arises on the other side of town.
But mainly it's the "opportunity costs" of having assets tied up dealing with what turns out to be a non emergency when a real emergency arises on the other side of town.
And in the emergency business, delay can equal death.